Frequently Asked Questions

What's with the giraffe?

Hamish the Giraffe grew up in Edinburgh Zoo. He lost his body from the neck down in a tragic boating accident. Hamish, sadly was consequently thrown out of the zoo after a downturn in visitor numbers on account of his tap dance show being axed. He tried to make a living with a "stand-up" (arf arf) show at the Edinburgh festival...

This is where he met Iona the blue rabbit who was doing mime on the Royal Mile. They both joined forces with Chikako the bluebird who was visiting from Japan with her Japanese street drumming group. The three formed a Liza Minnelli Cabaret Tribute Act which went down like a lead balloon.

As it approached Crimble 2005 - Miso Funky were looking for some entertainment for their Christmas party. The Liza Minnelli Cabaret Tribute Act were right in their price range!

To cut a very long story short, Miso Funky kept the trio on to save the world from their terrible act and the rest is history!

Yes, we do have active imaginations.

How long will it take for my stuff to arrive?

Please allow 7 to 14 working days for delivery of in-stock items ordered online. If you are ordering a custom piece, you can check for a timescale before you order - email us for custom orders. UK orders are mailed First Class Recorded Delivery . If you wish to use another delivery method, email us. If your in-stock item has not arrived after 2 weeks of ordering, please let us know so it can be investigated at the post office.

How many strands of thread should I use to stitch my chart/kit?

If the kit does not specify otherwise, it is best to use 2 or 3 strands of embroidery thread.

Help! I've run out of thread to complete my kit!

All the threads for our kits is measured on the generous side, so you should have enough. The amount of thread needed will depend on the number of strands used and your technique. We will endeavour to provide extra threads to you or the colour codes for you to find more where possible.

Please will you link to my website?

We might do. Is your site craft related in a funky way? Then we might, if you link to us. Is your site trying to sell viagra, mortgages or fake degrees? Then, your answer's no.

I need a sock monkey, stat!

We no longer make sock monkeys as Siansburys monkeys are 5 million times better than ours! Please buy one there and love it like your own child.

Hello, I'm a journalist and I'd like to feature your wares...

Please, go right ahead. We're very accommodating and will be happy to discuss anything with you, provide high res images, etc. Check out our Press page or please email us for more details.

How can my products get featured on miso funky?

We have recently set up a guest designer's slot on our shop. If you'd like to be featured there, drop us a line explaining why, telling us about your products and include some photos and we'll get back to you.

I sent you an e-mail ages ago! why haven't you replied?

Because we've all been eaten by giant stoats. Honest! There are 2 main reasons - firstly, we're very busy and haven't gotten round to it. Or it could be secondly, we've just forgotten. If it's been more than a week, try again. It doesn't happen often, but maybe we've missed it.

Your site doesn't work! Why not?

Perhaps you are typing the address into your microwave? If there is a problem with the site, then we'd like you to tell us about it - but only if you can tell us what browser you are using, what you were trying to do at the time and what time you were doing it. We're no scientologists, but we will endeavour to have it checked out.

Will you design my website?

No, but Marceline might. She's a web genie and very reasonably priced.

What do you all do when you're not working on Miso Funky?

We have boring day jobs. That's why we might take some time to get back to you.

I still have a question, can you answer it?

We can try. Email us and ask.